St. Luke's hospital accidentally texts patients repeatedly from new number

August 2024 · 1 minute read

Some of you may have received what appeared to be an unending amount of text messages from St. Luke's today.

A first-hand account from within the newsroom at CBS2 received five text messages before blocking the number to make it stop. Users on X, formally Twitter, asked St. Luke's what was happening.

St. Luke's responded, "St. Luke's is aware of multiple text messages via 71434. This is related to our transition to a new vendor, and while this is a legitimate number and message, the repeated alerts are unexpected. We are actively working to address it. We apologize for any inconvenience."

St. Luke's tells CBS2 the messages have stopped, and they apologize for any inconvenience they may have caused anyone.

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